Technical Support

"In Warrantee" Technical Support

A warranty is an assurance that the computer will function properly for a specific amount of time. We recommend you first locate the Warranty and read it carefully.

If your computer is "under warranty", ONLY seek help from the company that issued the warranty. That is usually either the manufacturer or the retailer that sold the computer to you. Their Tech Support phone number should be on the Warrantee or in the computer manual.

DO NOT allow anyone else to fix the computer for you. Often, ANY work done by anyone else who is not an employee of the company that issued the Warranty will automatically make the Warranty null and void.

Out of Warrantee Technical Support

If you have a problem with an out-of-warrantee computer, or you are building your own computer and you can't find the answer to a problem, there are a number of resources available to you.

Free Advice

There are a number of groups that provide advice for those building their own computer, or those that discover a problem with their out-of-warrantee computer. The following offer advice-centered help, including articles, tutorials, forums, blogs, or even phone support (they hope you'll buy items they sell).

With free services, you must have some extra patience when you hunt for an answer to a technical problem.

• Computer Hope www.computerhope.com provides "some of the most complete free listings of various technical information and support available online."

• Computer Repair Diagnostic Flow Charts www.fonerbooks.com This can be the answer to your frustrations. Here you will find flowcharts for eliminating progressively less likely reasons why your hardware isn't working. Good for diagnosing and repairing PCs, extracted from the author's book.

• Free Computer Repair and PC Tech Support www.pctechbytes.com Help by certified professionals. We differ from other computer repair and PC help sites because we never charge for our services. Join our tech support Forum or chat room today.

• Help 2 Go www.help2go.com "is a community committed to offering free computer help and tutorials, in a way that everyone can understand, not 'geek-speak'." In Help2Go Forum, you can ask tech questions!

• Free Compute Help by DAL www.freecomputerhelp.net provides a free online computer help community. "Annoying computer problem? For computer help visit us and join our growing community."

For a problem involving a Microsoft® product, Microsoft® Product Support Services has an extensive number of articles and other information. http://support.microsoft.com